Our company is a distributor that gets supplies directly from manufacturers. I am new in the company, which is approximately 60 years old. The company’s relationship with the suppliers and consumers are good. The business itself is successful. We have approximately 200 employees and distribute tens of thousands of items. There are also several branches across the United States. However, the continuous growth of the company posed some problems especially for the management department. We used to have an ERP system for retrieving data of suppliers and consumers. It is certainly designed for distributors but it gave us a hard time processing data from all the branches. We tried to do upgrades and modify the programs but we realized that we needed a new system. We just can’t identify what it is so we seek for help and found a reputable Microsoft Dynamics GP consultant.
We were asked by the consultants to evaluate all the departments and list down the necessary software features. It turned out that we need more than 2,000 software features. The consultants then recommended Microsoft Dynamics GP.
We also had a great experience working with the IT consultants. They are confident. Before everything started, the IT company’s representative even encouraged us to contact their past clients for reference. It is also noticeable that the consultants are very much concerned on our company’s operations.
We know that we are right to trust this company and follow their recommended system. We are now able to see several suppliers and easily compare them allowing us to choose the best ones. The system also helped us improve our customer service.